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Personal Listening Profile

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Personal Listening ProfileĀ®


The Personal Listening ProfileĀ® helps individuals identify their preferred listening style and understand how they can adopt other approaches when appropriate to communicate more effectively. Ultimately, this profile is designed to help you adopt behavioral strategies that foster considerate, collaborative, and effective relationships. This Profile may be completed online in the privacy of your home or office, or you may request a paper copy. Learn how to improve your communication skills by understanding your preferred listening style.

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Personal Insight into Work Preferences: Help people understand their preferences, strengths, and growth areas as listeners.

  • Gain a deeper understanding of the focus of your listening, the motivations behind your listening, and the overt behaviors you demonstrate while listening

  • Gain a feeling of acceptance with the understanding of the nature and value of your contribution

  • Understand the sources of frustrations at work if you are consistently required to listen in ways that are incompatible with your style

  • Understand the danger of not realizing your limitations as a listener

Effective Information Processing: Help people more accurately and efficiently gather, understand, and judge the information presented to them.

  • Learn how to gather information that is more thorough and complete

  • Learn how to make decisions and draw conclusions that are processed more critically

  • Draw attention to the gaps in your information processing style

  • Learn how to organize information and listen for core meanings of the message

Understanding of Diversity in Communication Styles: Help people understand how others might have listening styles that are different from their own.

  • Understand that others may have different motivations, priorities, and instincts that compete with yours

  • Help co-workers understand that diversity does not equal adversity

  • Understand your expectations of others within the communication process

  • Understand how others might misinterpret your listening behavior

Dialogue About Communication: Help individuals and groups accept, welcome, and encourage the entire spectrum of listening styles.

  • Encourage co-workers to understand that there are no right or wrong listening preferences, just differences

  • Create a safe forum to discuss differences

  • Create a culture of acceptance around diverse listening styles

Relating to Other Communication Styles: Develop communication strategies that help people avoid misunderstandings, frustration, and resentment.

  • Understand that even though people need to adjust at times, their preferences are not necessarily wrong

  • Develop a model and language through which groups can more harmoniously, cooperatively, and efficiently work together

  • Allow greater focus on understanding the needs and perspectives of co-workers

  • Develop specific strategies that minimize or avoid miscommunication with co-workers

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